原文:https://abpost.ebay.cn/logistics/2010/0908/3390.html
據(jù)了解,澳大利亞的維多利亞省近日洪水爆發(fā),影響物流派送;主要受災(zāi)區(qū)域是在維多利亞省和南澳的交界處,其中Wangaratta 是重災(zāi)區(qū),請(qǐng)賣家對(duì)于該地區(qū)的包裹進(jìn)行緊密跟蹤,防止由于物流延誤所導(dǎo)致的不良影響。
此外,由于目前去往澳大利亞的小包無(wú)法在澳大利亞郵政網(wǎng)站上直接查詢,賣家可以通過寫郵件給澳大利亞郵政了解包裹情況,或者讓買家電話聯(lián)系澳大利亞郵政,具體參加以下網(wǎng)頁(yè):https://auspost.com.au/internationalpost/contact/index.asp
以下是一個(gè)與買家溝通的郵件模板,僅供參考:
Dear valued customer,
I’m regretted to inform you that I was just told that your package would be delayed by the heavy flood in Victoria, especially the area between Victoria and South Australia. We appreciate your understanding and patience. We will keep tracking the package for you, and you can also contact AU post for the post service. The contact information is as below.
+61 2 9202 6603(EMS, Express Courier or Express Post International)
+61 2 9202 6081(Air Mail)
More details on: https://auspost.com.au/internationalpost/contact/index.asp
If you have any problems, please feel free to contact me.
eBay annoucement: https://www2.ebay.com/aw/au/201009.shtml#2010-09-07133700
Thanks,
Yours Sincerely,